Privacy policy
This page says what Vela collects, what we do with it, and what we never do. It covers this website and the Gmail connection our clients can switch on.
Last updated: 10 November 2026
Who we are
Vela builds AI systems for businesses. We are based in Ontario, Canada. For anything about privacy, write to admin@velasystems.ca.
This website
This website has no forms and no accounts. It sets no cookies of its own, and it runs no analytics or advertising tools.
Two things happen when any web page loads, and they happen here too:
- Our hosting provider handles technical details such as your IP address and browser type, to deliver the page and keep it secure.
- The fonts on this site are loaded from Google Fonts, so your browser contacts Google to fetch them.
If you close the small film on the home page, your browser remembers that until you close the tab. Nothing about it is sent to us.
If you email us
We receive your name, your email address and whatever you write. We use it to answer you and to keep a record of our conversation, and for nothing else.
The Gmail connection
Some of the systems we build send email for an office. If the office uses Gmail, the owner of a mailbox can connect it, so those emails go out from their own address. The owner does this once, on Google's own sign-in screen, where the app is shown as Vela.
What it can do
Send email on your behalf. That is the only permission we ask Google for (Google's name for it is gmail.send).
What it cannot do
Read, search, list, change or delete any email in your mailbox. Nobody at Vela can read your mail, because the connection has no permission to.
What is kept, and where
When you connect, Google issues a permission that allows sending. That permission is stored only in your office's own cloud account, where your system runs. Vela keeps no copy of it.
How it is used
For one thing only: sending your system's emails from your address.
What is shared or sold
Nothing. We do not share, sell or pass on any Google account data to anyone. We do not use it for advertising, and we do not use it to train AI models.
How to switch it off
You can end the connection at any time. In your Google Account, open Security, find your connections to third-party apps and services, and remove Vela. Changing your Google password ends it too.
Google's rules
Vela's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
If we ever want to use Google account data in a new way, we will update this page and ask for your agreement first.
Who else handles information
We never sell personal information. We use a small number of service providers to run this website and our email. They handle information only to provide those services to us. Some of them may store or process it outside Canada, including in the United States.
Work we do for a client is covered by our agreement with that client.
How long we keep it
We keep emails you send us for as long as we need them to answer you and to keep a record of our dealings. After that we delete them.
Your choices
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Write to admin@velasystems.ca and we will answer within 30 days.
If our answer does not settle it, you can contact the Office of the Privacy Commissioner of Canada.
Changes to this page
If this policy changes, we will post the new version here with a new date.
Contact
Vela, Ontario, Canada · admin@velasystems.ca